Thank you for visiting the Privacy Policy of Bi24.ae! In this document, we provide insights into the types of data we gather when you access our website, the purposes for which we collect this data, and the third parties with whom it may be shared. We encourage you to read this policy carefully and reach out if you have any questions.
Team of Bi24.ae (referred to as “Team,” “we,” or “us”) is dedicated to protecting the personal information collected from individuals visiting our website, bi24.ae (referred to as “Website”).
This Privacy Policy (“Policy”) details how we collect, utilize, manage, disclose, and dispose of your personal information, which is defined as any data that can identify you as an individual (“Personal Data”).
This Policy is relevant solely to the information we process when you interact with our Website. It does not cover practices of third-party entities that we do not control or manage. If you prefer that your Personal Data is not utilized by us in the ways outlined herein, please do not provide it.
We may occasionally revise this Policy and will inform you of any significant changes that may affect your rights by posting updates on our Website. Such changes will become effective immediately upon being posted on the Policy page.
- Bi24.ae Team is committed to collecting, storing, and utilizing information in compliance with the Data Protection Act 2018 (DPA) and other applicable laws and regulations.
As defined by the DPA, we act as the data controller for any Personal Data we handle concerning you.
- Types of Personal Data Collected and Their Purpose
During each visit to our Website, Bi24.ae Team automatically gathers specific Personal Data, including:
- Technical Information: This encompasses your Internet Protocol (IP) address, the type and version of your browser, time zone settings, browser plug-in types and versions, as well as your operating system and platform.
- Visitor Information: We track details about your interaction with the Website, such as the complete Uniform Resource Locators (URLs) you navigate to, the products you viewed or searched for, any download errors, the duration of your visits, and the methods you used to exit the page.
This information is collected to enhance our Website, serve our administrative needs, safeguard our business interests, and conduct market research, analysis, testing, and monitoring.
For more details, please refer to our Cookie Policy.
If you wish to contact with us, we will request your telephone number or e-mail. This Personal Data is collected to facilitate communication and maintain our internal records.
Should you wish to object to the use of your Personal Data for any of the purposes mentioned above, please reach out to us. While providing your Personal Data to Bi24.ae Team is generally optional, not supplying certain information may hinder our ability to achieve some of the objectives outlined in this policy. For instance, without your telephone number, we may be unable to contact you.
In rare cases, we may gather additional types of Personal Data. If such instances arise, we will ensure you are informed about the processing of your data and that there is a legitimate legal basis for doing so, such as obtaining your consent.
- What is the Legal Basis for the Use of Personal Data?
Legitimate Interests: We utilize your Personal Data to pursue our legitimate interests, which include:
- Facilitating communication with you.
- Assisting in the monitoring, enhancement, administration, and security of our Website.
- Evaluating the effectiveness of our advertisements directed at you and other users.
Consent: Bi24.ae Team will reach out to you and provide you with information only if you have granted your explicit consent for us to do so.
- How Do We Ensure the Security of Your Personal Data?
We recognize the critical importance of safeguarding your Personal Data. Bi24.ae Team has established a range of technical, organizational, and administrative safeguards to maintain the confidentiality, integrity, availability, and privacy of your data. These measures are designed to protect your Personal Data against loss, theft, unauthorized access, misuse, alteration, or destruction, in line with industry standards. For instance, we utilize firewalls, conduct regular software updates, and implement anti-virus protections for our IT systems.
In the event of a data breach, we will promptly inform the Information Commissioner’s Office. If we determine that the breach poses a significant risk, we will also notify you directly.
- How Long Do We Retain Your Personal Data?
In accordance with data protection regulations, we are required to limit the retention of your personal information to the duration necessary for the purposes for which it was collected. This includes fulfilling any legal, accounting, or reporting obligations.
We retain your telephone number e-mail and name for a period of one (1) year.
When assessing the retention period for your Personal Data, we consider the reasons for needing to keep your data, whether we can achieve the same objectives without retaining your information, and the potential risks associated with a data breach affecting your data.
For technical information and data regarding your visits to our Website, we anonymize this information, ensuring it is no longer linked to your identity. This anonymized data is used for statistical and research purposes to enhance the services we provide. We are able to utilize this anonymous data indefinitely without further notification to you.
- Who May Access Your Personal Data?
Your Personal Data may be disclosed to:
- You or representatives acting on your behalf;
- Affiliates or entities within our corporate group, in line with the purposes outlined in this Policy and always compliant with its terms;
- Any third party when we believe it is legally required to share your information; and
- Third parties to safeguard and uphold our rights, or the rights and safety of others, particularly in the context of legal disputes.
Such sharing will occur for the aforementioned reasons or to adhere to specific legal mandates applicable to us.
Bi24.ae Team implements appropriate measures to safeguard Personal Data that is transferred to countries outside the European Economic Area (EEA), which may be deemed to offer a lower level of protection for personal information.
- International Data Transfers
While we primarily store your information within the EEA, certain features and requirements may necessitate transferring your information to third parties outside this region. As detailed in the section above, these third parties may not be located in countries that provide an adequate level of protection as defined by Regulation (EU) 2016/679. In such cases, data transfers will be governed by standard data protection clauses established by the European Commission or other suitable protective mechanisms, including the Privacy Shield Framework.
- Your Rights Concerning Your Personal Data
Below, we outline the key rights you hold under data protection legislation. Please note that certain rights may be intricate and may have limitations based on the legal grounds for processing your data. Not all specifics are covered in this summary. We will always inform you of the legal basis for our actions. Therefore, we encourage you to consult the relevant laws and guidance from regulatory bodies for a comprehensive understanding of these rights.
Your key rights under data protection legislation include:
- Right to Access:
You have the right to determine whether we process your personal data and, if so, to access that data. Provided that the rights and freedoms of others are not compromised, we will provide you with a copy of your personal data. The first copy is free, while subsequent copies may incur a reasonable fee. To request your personal data, please reach out to our customer support team. - Right to Rectification:
You have the right to rectify any inaccurate personal data concerning you and, considering the purpose of processing, to complete any incomplete personal data. - Right to Erasure:
You can request the deletion of your personal data. Our policy regarding the retention and deletion of personal data is detailed in Section 5 above. - Right to Object to Processing:
You have the right to object to our processing of your personal data based on your particular circumstances. However, this applies only if the legal basis for processing is related to the performance of a task in the public interest or in exercising official authority, or for legitimate interests pursued by us or a third party. Should you raise an objection, we will stop processing your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or if the processing is necessary for legal claims. - Right to Data Portability:
If our processing of your personal data is based on consent and is conducted by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format. This right does not apply if it would negatively impact the rights and freedoms of others. - Right to Lodge a Complaint with a Supervisory Authority:
If you believe that our handling of your personal data violates data protection laws, you have the right to file a complaint with a supervisory authority responsible for enforcing data protection regulations. This can be done in the EU member state where you reside, work, or where the alleged violation occurred. - Right to Withdraw Consent:
If the legal basis for processing your personal information is your consent, you have the right to withdraw that consent at any time. This withdrawal will not affect the legality of the processing that occurred prior to your withdrawal.
You can exercise any of your rights related to your personal data by contacting our customer support team.
- Your Right to File a Complaint with the Information Commissioner’s Office
You have the option to file a complaint with the Information Commissioner’s Office (ICO) if you feel that your request has not been handled properly. However, we highly recommend that you reach out to us first so we can address any concerns or issues you may be experiencing.
For details on how to get in touch with the ICO, please visit their official site at www.ico.org.uk.
- Policy Updates
This Policy is subject to change, revision, or enhancement at any time, at the sole discretion of Bi24.ae Team, without prior notice. When updates occur, we will post a notification on the homepage of our Website and revise the date at the top of this page. We encourage you to regularly check this page to stay informed about how we protect the personal data we collect. It is the responsibility of each Visitor to periodically review this Policy and stay updated on any modifications.
By using our Website, you indicate your acceptance of this Policy. If you do not agree with the terms of this Policy, we kindly ask that you refrain from using our Website.
- How to Reach Us
If you have any inquiries regarding this Policy, wish to update your information, or want to exercise any of your rights mentioned, you can reach us by:
Email: info@bi24.ae
